The past few Salesforce releases have really expanded Salesforce Survey functionality beyond a basic transactional survey tool. As a Service Cloud customer, companies get 300 Survey responses for free, making this a valuable tool to keep your finger on the pulse of customer satisfaction.
During this Lunch & Learn webinar, we’ll cover:
- What is Salesforce Surveys?
- Summer 20 Features
- Use Cases
- Reporting & Dashboards
Watch the webinar to learn how to gain insight into customer interactions across your product lifecycle, improve personalization, and tap into Service Cloud functionality for seamless resolution of customer service concerns.