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Webinar Description

Help your agents to better support customers by displaying the right recommendations at the right time. Using your own business’ rules and logic, you can provide your Users with recommended actions and targeted offers to help them succeed.

Watch the webinar, which covers:

  • What is Next Best Action
  • Why you should implement this valuable functionality
  • Use Cases
    • Product Recalls
    • Upsell & Add-On Opportunities
    • Missing Contact Information
  • Configuration & Rules
    • Recommended Flow & Actions Component
  • Demo
  • Live Q&A

Learn how to boost agent productivity, improve customer satisfaction, and increase revenue with Next Best Action!

Get Started With Next Best Action

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