Today’s customers are more tech-savvy than ever and expect to be able to seamlessly connect with organizations on digital channels including messaging, chat, and more. Learn how to support your customers across channels with Service Cloud Digital Engagement.
Watch the webinar, which covers:
- What is Digital Engagement for Service Cloud
- How to support customers via Omni Channel
- SMS text messaging
- Website Chat
- Use Cases
Learn how to engage with your customers across channels to provide a better customer experience and improve customer satisfaction!