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Customer Success

Take Your Organization To The Next Level With A Unified Approach To Ongoing Success

The Salesforce platform continues to grow through acquisitions of exciting companies and innovative features introduced with each release. Wherever your company is in its Salesforce journey, you need a diverse set of skills and expert guidance to ensure your success.

Whether your organization is looking for another set of hands to help with day-to-day maintenance, staff augmentation, and or full strategic consultative partnership our Elevate Customer Success Program has a unique offering that is built just for your needs.

Elevate Services

We have automated, affordable, and premium Elevate offerings that we package together in a way that meets your needs. Our services include the following:

Monitor

Proactively manage the health of your system and integrations to quickly triage issues. Our suite of tools include proactive system monitoring, system health check, and integration monitoring so you can rest assured your org is running as expected.

Manage

Let us help you maintain your instance with the execution of regular, day-to-day tasks such as basic administration, configuration updates, report creation and more. Further supplement your in-house team by adding on business analyst support.

Expand

Continually improve your instance through optimization, release management, and enhancements. Our advisory services will help you to build and fulfill a Roadmap that drives growth, increases efficiency and aligns with corporate priorities.

Talk To An Expert

Contact us today to learn more about our Elevate Customer Success Program

More Proactive Planning. Less Reactive Solutions.

Elevate customers receive the proven Gears approach of blending technical expertise and business experience to provide unmatched results. How can we help your orgainzation?

  • Release Planning
  • Prepare for New Features
  • Onboard, Train & Support New Hires
  • Monitor & Maintain System Health
  • Monitor & Maintain Integrations
  • Align with Strategic Initiatives
  • Build an Effective Roadmap
  • Continuous Optimization
  • Process & System Enhancements
  • Drive Adoption & Expand Usage
  • SDLC & Governance Best Practices
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