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Manufacturing Cloud

Manufacturing Cloud provides a customized CRM experience that supports the unique needs of manufacturers. Designed to drive alignment between sales and operations teams and improve forecasting and account planning functionality, Manufacturing Cloud delivers critical insights required for manufacturing success.

How Manufacturing Cloud helps Manufacturers

Sales & Operations Alignment
Manufacturing Cloud introduces Sales Agreements, which allow you to visualize data pulled directly from your ERP or order management system alongside the terms of your customer agreement. Provide your Sales and Operations teams with a complete picture of planned business versus actual volume to improve cross-team collaboration and account management.

Improved Forecasting & Account Planning
The Account-based forecasting functionality within Manufacturing Cloud unifies data and provides a comprehensive view of both run-rate business and net-new business. With centralized data, you get more accurate revenue and volume forecasts vs actual bookings by factoring both Sales Agreements and new business Opportunities into the equation.

Manufacturing Cloud Insights
Transparency is paramount and Manufacturing Cloud delivers a consolidated view of the critical data necessary to collaborate across sales, operations and product teams. With Einstein-powered insights incorporated throughout, Manufacturing Cloud connects back-end data to provide a real-time view of account activity.

Get Started Today

Ready to get started with Manufacturing Cloud? Gears offers a variety of implementation offerings to help you get set up for success with Manufacturing Cloud.

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A Complete CRM Solution

Service Cloud for Manufacturing
Extend the value of Manufacturing Cloud by providing your customer support and field service teams with visibility into account activity to better resolve service issues. Leverage workflows and alerts to collaborate with account teams, build trust with customer stakeholders and improve customer relationships.

Einstein Analytics for Manufacturing
Einstein Analytics for Manufacturing delivers out-of-the-box KPIs with key insights into pricing, overall account health, Sales Agreement fulfillment and more. Dynamic dashboards allow your Account Managers to proactively identify trends, drive growth and improve account penetration through a clear understanding of upsell and cross-sell potential.

Community Cloud for Manufacturing
Collaborate with channel partners and customers by providing real-time data and visibility into Manufacturing Cloud insights. Involving customer and partner stakeholders in the conversation fosters accountability, improves forecast accuracy and streamlines communications.

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