Improve your customer service organization by having a crisp CRM process that is focused on your customers’ needs. GearsCRM can help identify and implement ways to improve case management utilizing Salesforce’s industry leading Service Cloud offering.
Field Service Lightning is an extension of the Service Cloud complete with dispatching, scheduling, work orders and other process automation key to managing a field service team.
Chatbots are quickly becoming an important tool in the customer support arsenal to improve customer satisfaction and increase case deflection for customer service teams.
GearsCRM is rare for its professionalism and expertise. They designed a flawless, issue-free implementation for us and continue to deliver responsive, smart results quickly and correctly. We were treated with patience and respect, and every interaction with their team was pleasant. I could not be happier about engaging GearsCRM and will continue to work with them to extend Odyssey's utilization of Salesforce across every corner of our business.