Customer and Partner Communities are a vital way to extend your company’s data and processes to your customers and partners. Customer Communities allow your customers to engage with your customer service teams and view or edit their data, while Partner Communities allow you to extend your Sales and Service organizations. We can help you to design and implement these Communities on top of your salesforce instance and extend your company’s reach.
Customer Perspective: Oxford Community Implementation
In today’s post, we’re changing things up a bit and chatting with one of our clients who has seen great success with their Community implementation. Oxford is a leading global…
Salesforce Summer 19 Features – Communities, Chatter, Quip, myTrailhead & Files
Sorry for the delay in getting to part 3 of our Salesforce Summer 19 release write-up. I had some international travel the last two weekends and was able to spend…
From Initial Launch to Ongoing Management – Develop a PRM Roadmap
Are you struggling to get traction in your partner channel? Have you implemented a PRM (Partner Relationship Management) system that’s not quite getting the job done? We find many of…
Community Management: List View Sharing Edition
Community Chatter Group Membership, Public Groups Maintenance So you’ve launched a Community for your Partners and/or your Customers, and now you’re working with more features and hoping to ramp up…