Customer and Partner Communities are a vital way to extend your company’s data and processes to your customers and partners. Customer Communities allow your customers to engage with your customer service teams and view or edit their data, while Partner Communities allow you to extend your Sales and Service organizations. We can help you to design and implement these Communities on top of your salesforce instance and extend your company’s reach.
From Initial Launch to Ongoing Management – Develop a PRM Roadmap
Are you struggling to get traction in your partner channel? Have you implemented a PRM (Partner Relationship Management) system that’s not quite getting the job done? We find many of…
Community Management: List View Sharing Edition
Community Chatter Group Membership, Public Groups Maintenance So you’ve launched a Community for your Partners and/or your Customers, and now you’re working with more features and hoping to ramp up…
Salesforce Spring 19 Features – Communities, Chatter & Files
Up here in New England, we're getting our first real snow of 2019. It isn't quite the snowmaggedon they were predicting, but it's still enough that the only reason I'm…
Community Webinar Recap – Redefining the Partner Experience
Thank you to all who joined our Communities webinar on Halloween! If you missed the webinar, we have posted the recording here. We got some *spooktacular* questions in the chat…