It's a full-on blizzard over here in New England so I find myself yet again…
Yesterday at a special broadcast for the FY17 kickoff, salesforce made a bunch of announcements about new products coming, but also announced upcoming changes to their license editions. Some interesting changes here that will impact both future customers as well as all of the existing customers. Basically, on 5/1/16, existing customers will have their instance migrated to these new editions. Here’s the rundown on the changes, outside of just having “Lightning” put in front of the name:
- Professional Sales Cloud Updates – Professional gets Workflow, Record Types and Custom Profiles / Layouts. In addition it gets a basic Sales Console which doesn’t appear customizable.
- Professional Service Cloud Updates – Same as Sales, Professional Service gets Workflow, Record Types and Custom Profiles / Layouts. It also gets Entitlements and Service Contracts which couldn’t work in Professional previously. Finally, similar to Sales Professional, it includes a basic Service Console that can’t be customized
- Enterprise Updates – On the Sales side, Console is now included with Enterprise (previously you had to pay a little extra for it). For both Sales and Service, a really nice sandbox update. Enterprise now will include 1 Partial and 25 Developer sandboxes. Huge bump-up from the existing 1 Developer sandbox that we get.
- Unlimited Updates – On the Service side, Knowledge and Live Agent is now included with the license instead of having to pay extra. For both Sales and Service, another nice sandbox update. In addition to the Full Sandbox Unlimited always included, it will now also include 1 Partial and 100 Developer sandboxes.
- Unlimited Tabs & Apps – In addition to the above, all editions now include unlimited tabs and apps. Personally, I need those unlimited tabs, so can’t wait for that.
Overall, some changes to the editions that I think existing customers will be very happy with. One downside is, this does come with a price increase that will be effective on 5/1/16. This won’t impact existing agreements. Below are the pricing specifics directly from salesforce, but this is exciting stuff.