On December 5th, we hosted a Lunch & Learn on some of the advanced reporting and analytics features that salesforce has rolled out recently. These included: Joined Reports Bucketing Cross Filters Analytic Snapshots We had a terrific turn-out and for those of you not able to attend live, the recording…
We recently did a Lunch & Learn for our Service Cloud customers to demonstrate all of the new features to the Case Feed. (our next Lunch & Learn in on Advanced Reporting Features) Case Feed came out about 3 releases ago in Spring 12 and salesforce has steadily been adding…
Are you taking advantage of all the new reporting features that have come out in the past couple of salesforce releases like bucketing and join reports? If not, or if you just want to brush up on them, please join us for our Reporting & Analytics Lunch & Learn on…
GearsCRM is always looking to add to the team. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that match your own personal life. Our clients…
Salesforce has just posted the release notes for the Winter 13 release and despite the terrible logo (I definitely preferred the Game of Thrones one better) it is full of some great features. I'm sure they'll be hyping some of these up - and more - at Dreamforce, but here's…
It's that time of year again. Salesforce Summer 12 is around the corner and the release notes are out. No single major enhancement this release, but rather a slew of small to mid-size ones, which is actually how I prefer it. There's a ton in this release, so I won't…
GearsCRM is always looking to add to the team. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that match your own personal life. Our clients include…
The Spring 12 pre-release of salesforce is officially out and it offers a peak at some of the new features coming out. One word of note is that the release notes are still not out (if they are, I can't find them), so in theory none of this is official. But, if…
On the heels of Dreamforce 11, salesforce has just published the Winter 12 release notes. If you were at Dreamforce, it won't come as a surprise, but this is a big release. All in all, there are 150 new features in this release, and a lot of big ones. Here are…
Salesforce has opened up the pre-release of Summer 11 and with that come therelease notes describing all of the new features. We haven't seen a release date yet, but here's a look at what's coming in Summer 11: Chatter Enhancements - Lots and lots of new Chatter changes. This is the third release in…
Empower your Sales Representatives to be aware of everything happening related their accounts. Whether it's a high priority case being opened for their account, or a new opportunity being created by an overlay sales team, or even a maintenance contract expiring, they need to know of these changes so when…
Right on the heels of wrapping up Dreamforce, Salesforce has begun to make official some of the new features that will be part of Spring 11. This list is evolving as salesforce flags some of the Ideas posts (a few new ones were added today), so be sure to keep checking. Some…
After a long day of break-out sessions, kick off your Tuesday evening at our Dreamforce Happy Hour at the B Restaurant and Bar above Moscone North. Drinks and food will be on us, along with our partners CodeScience and Glance. This will be a great opportunity to relax, meet the GearsCRM team, and also get…
There are several ways to handle lead scoring in salesforce, including using formula fields or building apex triggers, but one of the easiest is the Force.com Lead Scoring App. This is a terrific app that Salesforce Labs have built, and best of all, it's free. How does Lead Scoring work?…
Salesforce has begun updating their Ideas site and tagging some requests as coming in the next release (which is Winter 11). On their official blog, they have announced this is real, and are showing off a few of the features coming out. This isn't the full list, but a few big…
Today, Salesforce revealed a sub-set of the new features we can look forward to in the Summer 10 release. Most of these are smaller features, the larger ones will probably be revealed as the release gets a little closer. Even with these being smaller features, there's some good ones in here…