On July 10th 2013, we hosted the fourth of our Lunch & Learn webinars - Introducing Salesforce Communities. We covered a range of topics around Communities as well as how this impacts the original Customer & Partner Portals, including: A Communities Overview and what's new in Communities over Portals A…
Summer 13 is officially live and one of the core new features is Salesforce Communities. Salesforce Communities will end the era of the legacy portal software and will be a key component in connecting your customers, partners and products directly to your business processes. It's an exciting new feature and…
GearsCRM is always looking to add to the team. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that match your own personal life. Our clients…
In Part I, we discussed how the Salesforce Summer '13 release notes are out and that this was a big enough release (258 pages in all!) that we needed two posts to cover it. In Part 1, we covered the overall platform and Sales Cloud enhancements. For this part, we're…
The Salesforce Summer '13 release notes are out, and it's a monster. Coming in at 258(!) pages, there really are too many features this release to describe in one post, so I'm going to break it out into two. Part I below will cover overall salesforce platform and Sales Cloud…
On March 27th 2013, we hosted our third Lunch & Learn to discuss all aspects of Chatter. We covered a lot of topics including: A Chatter Overview and how it works within salesforce Best Practices to implement Chatter Ways to extend Chatter We had a great turn-out and for those…
In the two years since Chatter was launched it has become a critical collaboration tool within organizations. Whether your company has been using Chatter from the beginning or is planning to roll it out in the future, or just simply want to understand what Chatter can do for your company,…
Just in time for Christmas, the Spring 13 release notes are out. After 3 or 4 pretty jam packed releases, it looks like salesforce is taking a little bit of a breather for this one. While not a ton in here, there's still some good stuff. In addition, a lot…
On December 5th, we hosted a Lunch & Learn on some of the advanced reporting and analytics features that salesforce has rolled out recently. These included: Joined Reports Bucketing Cross Filters Analytic Snapshots We had a terrific turn-out and for those of you not able to attend live, the recording…
We recently did a Lunch & Learn for our Service Cloud customers to demonstrate all of the new features to the Case Feed. (our next Lunch & Learn in on Advanced Reporting Features) Case Feed came out about 3 releases ago in Spring 12 and salesforce has steadily been adding…
Are you taking advantage of all the new reporting features that have come out in the past couple of salesforce releases like bucketing and join reports? If not, or if you just want to brush up on them, please join us for our Reporting & Analytics Lunch & Learn on…
GearsCRM is always looking to add to the team. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that match your own personal life. Our clients…
Salesforce has just posted the release notes for the Winter 13 release and despite the terrible logo (I definitely preferred the Game of Thrones one better) it is full of some great features. I'm sure they'll be hyping some of these up - and more - at Dreamforce, but here's…
It's that time of year again. Salesforce Summer 12 is around the corner and the release notes are out. No single major enhancement this release, but rather a slew of small to mid-size ones, which is actually how I prefer it. There's a ton in this release, so I won't…
GearsCRM is always looking to add to the team. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that match your own personal life. Our clients include…
The Spring 12 pre-release of salesforce is officially out and it offers a peak at some of the new features coming out. One word of note is that the release notes are still not out (if they are, I can't find them), so in theory none of this is official. But, if…