Summer 16 is actually salesforce's 50th release (I've been a customer or partner for 45 of these so this is officially making me feel old) and the release notes are out. With Summer 16, we're now 3 releases deep into the Lightning Experience roll-out, and it's starting to get to…
Yesterday at a special broadcast for the FY17 kickoff, salesforce made a bunch of announcements about new products coming, but also announced upcoming changes to their license editions. Some interesting changes here that will impact both future customers as well as all of the existing customers. Basically, on 5/1/16, existing…
Well, we're on the last part of our 4 part write-up of the Spring 16 release write-up. In Part 1 we covered the new Lightning Experience features and in Part 2 we focused on Service Cloud. In our previous part we covered all of the collaboration features. In our final…
This is part 3 of our 4 part Spring 16 release write-up. In Part 1 we covered the new Lightning Experience features and in Part 2 we focused on Service Cloud. For this part were are going to focus on all of the Collaboration features - mostly updates to Chatter,…
First, I hope everyone had a happy and safe New Year. Personally, I was very happy to see it was a quiet New Year's and sort of hoping 2016 stays that way. Alright, in Part 1 of our Spring 16 write-up, I was on the verge of going to see…
The Spring 16 release notes are out. You know what else is out? Star Wars. In about 5 hours, I will be in an IMAX experiencing that (with five 9 - 12 year olds), and I feel like I'm about to explode. Am I sitting here in my Millennium Falcon…
With the Winter 16 release, salesforce released a feature that allows admins to block certain patterns from being captured by Live Agent chats. This was really the first time salesforce had released a feature to address what happens if you accidentally capture sensitive information from your customers. The fact is…
Winter 16 is already here for half of us, and the other half will be getting it this upcoming weekend. In Part 3, we covered all of the Collaboration Features in Winter 16 including updates to Chatter and some major new features for Communities. Here in our last part we'll…
Lately a lot of the technology leaders have been publishing the diversity stats of their employees. Google, Twitter, Facebook and obviously our favorite tech company Salesforce have all published these and salesforce in particular has even launched several initiatives to ensure equal pay and more diversity across their employees. This…
Winter 16 is only a week away, so hopefully everyone is prepped and ready to go for it. Last week in Part 2 of our Winter 16 write-up we covered all of the new Service Cloud features and in our Part 1 we exclusively went over the Lightning Experience and…
GearsCRM is always looking to add to the team and we are currently hiring multiple positions. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that…
Winter 16 is nearly upon us and Dreamforce is now behind us (although, I'm sure some are still recovering). In Part 1 of our Winter 16 write-up we went into a deep dive of Lightning Experience - the new user interface that is a lot more than just a new…
It's Labor Day weekend, summer is over and Dreamforce is a week away. Leading up to Dreamforce, the Winter 16 release notes have been released and with them is the launch of probably the most hyped feature since Chatter was launched - Lightning Experience. Lightning Experience was announced with a…
If you have a lot of users - either Internal or Community users - and if you have a very active instance of salesforce - you are probably leveraging Public Groups and Chatter Groups extensively. As you create more of these Public Groups or Chatter Groups, it becomes tougher and…
We’re very excited to announce our latest release of BREeze – BREeze 3.0. When we launched BREeze over two years ago, the vision was to provide a Salesforce rules engine platform that could assign any field on any object at any time. Our original vision was to simply extend the…
If you're a power administrator of salesforce, you're probably already close to hitting your workflow limits on an object - or maybe even already hit it and been getting creative trying to get around these limits. One of the things we've found is that customers with lots of workflows typically…