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Block Sensitive Data or Patterns in salesforce

With the Winter 16 release, salesforce released a feature that allows admins to block certain patterns from being captured by Live Agent chats. This was really the first time salesforce had released a feature to address what happens if you accidentally capture sensitive information from your customers. The fact is…

Diversity at Gears

Lately a lot of the technology leaders have been publishing the diversity stats of their employees. Google, Twitter, Facebook and obviously our favorite tech company Salesforce have all published these and salesforce in particular has even launched several initiatives to ensure equal pay and more diversity across their employees. This…

Gears is Hiring!

GearsCRM is always looking to add to the team and we are currently hiring multiple positions. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that…

Announcing BREeze 3.0

We’re very excited to announce our latest release of BREeze – BREeze 3.0. When we launched BREeze over two years ago, the vision was to provide a Salesforce rules engine platform that could assign any field on any object at any time. Our original vision was to simply extend the…

Consolidate Salesforce Workflows into a Rules Set

If you're a power administrator of salesforce, you're probably already close to hitting your workflow limits on an object - or maybe even already hit it and been getting creative trying to get around these limits. One of the things we've found is that customers with lots of workflows typically…

Assignment Rules for Custom Objects

Salesforce's ability to easily add new custom objects is one of its strongest features. For the most part, the custom object has all of the functionality you have on standard objects - in some cases even more - such as Workflow, Custom Fields, Reporting, etc. Unfortunately one feature that is…

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