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New Lightning Salesforce Editions

Yesterday at a special broadcast for the FY17 kickoff, salesforce made a bunch of announcements about new products coming, but also announced upcoming changes to their license editions. Some interesting changes here that will impact both future customers as well as all of the existing customers. Basically, on 5/1/16, existing…

Block Sensitive Data or Patterns in salesforce

With the Winter 16 release, salesforce released a feature that allows admins to block certain patterns from being captured by Live Agent chats. This was really the first time salesforce had released a feature to address what happens if you accidentally capture sensitive information from your customers. The fact is…

Diversity at Gears

Lately a lot of the technology leaders have been publishing the diversity stats of their employees. Google, Twitter, Facebook and obviously our favorite tech company Salesforce have all published these and salesforce in particular has even launched several initiatives to ensure equal pay and more diversity across their employees. This…

Gears is Hiring!

GearsCRM is always looking to add to the team and we are currently hiring multiple positions. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that…

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