Gears Webinars

Introduction to Manufacturing Cloud

Thursday, February 25th 2:00pm Eastern
Designed to drive alignment between sales and operations teams and to improve forecasting and account planning functionality, Manufacturing Cloud delivers critical insights required for manufacturing success. Register now to learn all about how Salesforce’s latest industry solution offers a CRM experience that’s tailor-made for manufacturers.

Webinar Archives

Launching a Successful Salesforce Community

Learn our secrets for building a critical resource for your members that adds value, fosters relationships and keeps them coming back for more.

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What's New In Service Cloud Lightning

Service Cloud Lightning can support your customers on any channel and any device, improving customer satisfaction while resolving cases more efficiently.

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Service Cloud in Retail

With increasing customer expectations, retailers need to focus on executing a consistent customer experience across multiple channels.

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Automate Recurring Revenue Models with Salesforce CPQ

From bridging the gap between pre-sales and post-sales to streamlining even the most complex sales and quoting scenarios, top organizations solve their toughest business challenges with Salesforce CPQ.

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How GDPR Applies to Service Cloud & Customer Support

With GDPR going into effect in May 2018, organizations will be challenged to maintain their customers’ standards for service and support while complying with the new law.

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Redefine the Partner Experience with Lightning Community

Lightning Communities offer an opportunity to create a critical resource for your partners that will add value, foster relationships and keep them coming back for more.

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Messaging As A Support Channel With LiveMessage

With the explosion of smart phones and texting in general, customers are looking to get answers using Messaging – a channel they are already using on a regular basis.

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Einstein Bots 101

Salesforce is at the forefront of advancements in AI with the Einstein Bot Platform. Get ready to add an exciting tool to your Service Cloud.

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Service Cloud in Manufacturing

Manufacturing is a diverse industry with wide-ranging customer service needs dependent on the type of manufacturer you are. In today’s competitive environment, manufacturers need to provide first class customer service.

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Why Sales Cloud Users Should Switch to Lightning

The roadmap is clear, LEX is not just nicer fonts and a cleaner UI, it’s the future of enhancements for the Salesforce Platform.

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