Learn how Manufacturing Cloud offers a customized CRM experience that drives alignment between sales and operations teams and improves forecasting and account planning functionality to meet the unique needs of manufacturers.
Service Cloud Lightning can support your customers on any channel and any device, improving customer satisfaction while resolving cases more efficiently.
Automate Recurring Revenue Models with Salesforce CPQ
From bridging the gap between pre-sales and post-sales to streamlining even the most complex sales and quoting scenarios, top organizations solve their toughest business challenges with Salesforce CPQ.
Redefine the Partner Experience with Lightning Community
Lightning Communities offer an opportunity to create a critical resource for your partners that will add value, foster relationships and keep them coming back for more.
How GDPR Applies to Service Cloud & Customer Support
With GDPR going into effect in May 2018, organizations will be challenged to maintain their customers’ standards for service and support while complying with the new law.
With the explosion of smart phones and texting in general, customers are looking to get answers using Messaging – a channel they are already using on a regular basis.
Manufacturing is a diverse industry with wide-ranging customer service needs dependent on the type of manufacturer you are. In today’s competitive environment, manufacturers need to provide first class customer service.
