skip to Main Content
Gears Webinars

Rebate Management
Thursday, May 6th 1:00pm Eastern

Rebate programs are a powerful tool for manufacturing companies. Register now to learn how Salesforce’s Rebate Management can help you manage and analyze your rebate programs to gain critical insights.

Webinar Archives
Service Cloud Lunch & Learn Series

Next Best

Display the right recommendations at the right time to help your agents better support your customers’ needs.

Digital Engagement

Learn how to engage with your customers across chat, messaging and SMS to improve customer satisfaction.

Bots & Digital Engagement

Learn how to successfully leverage bots for efficiency while providing a better customer experience.

Service Cloud

Provide your agents with a centralized console unifying phone, digital channels, and real-time CRM data.


Learn how Salesforce Surveys’ functionality expands beyond a basic transactional survey tool.

Introduction to High Velocity Sales

High Velocity Sales (HVS) is a game changer for boosting productivity for your sales team, unifying core Salesforce features with new functionality that allows your sales users to focus on what they do best – selling.

Watch Now

RPA For Salesforce Service Cloud

Robotic Process Automation (RPA) is a game-changer for businesses looking to find efficiencies and boost productivity. Learn how to take advantage of RPA to find efficiencies and boost productivity!

Watch Now

Introduction to Manufacturing Cloud

Learn how Manufacturing Cloud offers a customized CRM experience that drives alignment between sales and operations teams and improves forecasting and account planning functionality to meet the unique needs of manufacturers.

Watch Now

What's New In Service Cloud Lightning

Service Cloud Lightning can support your customers on any channel and any device, improving customer satisfaction while resolving cases more efficiently.

Watch Now

Service Cloud in Retail

With increasing customer expectations, retailers need to focus on executing a consistent customer experience across multiple channels.

Watch Now

Launching a Successful Salesforce Community

Learn our secrets for building a critical resource for your members that adds value, fosters relationships and keeps them coming back for more.

Watch Now

How GDPR Applies to Service Cloud & Customer Support

With GDPR going into effect in May 2018, organizations will be challenged to maintain their customers’ standards for service and support while complying with the new law.

Watch Now

Automate Recurring Revenue Models with Salesforce CPQ

From bridging the gap between pre-sales and post-sales to streamlining even the most complex sales and quoting scenarios, top organizations solve their toughest business challenges with Salesforce CPQ.

Watch Now

Messaging As A Support Channel With LiveMessage

With the explosion of smart phones and texting in general, customers are looking to get answers using Messaging – a channel they are already using on a regular basis.

Watch Now

Redefine the Partner Experience with Lightning Community

Lightning Communities offer an opportunity to create a critical resource for your partners that will add value, foster relationships and keep them coming back for more.

Watch Now

Service Cloud in Manufacturing

Manufacturing is a diverse industry with wide-ranging customer service needs dependent on the type of manufacturer you are.  In today’s competitive environment, manufacturers need to provide first class customer service.

Watch Now

Einstein Bots 101

Salesforce is at the forefront of advancements in AI with the Einstein Bot Platform. Get ready to add an exciting tool to your Service Cloud.

Watch Now
Back To Top