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Spring 20 Release

Salesforce Spring 20 Features – Communities & Quip

Spring 20 is getting close and there's a ton of new features in it. In Part 1 of our Spring 20 write-up we covered all of the Sales Cloud features (including a bunch of free Einstein!) and in Part 2 we covered all of the Service Cloud and Field Service…

New Series – Life at Gears

Have you ever wondered what life is like as a consultant? Or what it's like to work from home every day in a fully virtual company? Wonder no more - the "Life at Gears" series will feature our employees talking about a typical day-in-the-life at Gears, explaining their roles and…

2020 Career Opportunities at Gears

2020 is here and each New Year brings a lot of resolutions and new goals for folks to embark on. Companies normally aren't much different and here at GearsCRM we have an exciting year ahead of us. We had a great 2019: our 10th year anniversary, being named in the…

Service Cloud: It’s not always just about Customer Service

Anyone that reads our blogs on a regular basis knows that Service Cloud is my favorite cloud and is near and dear to my heart. I love all of the different use cases of how our customers provide incredible service to their own customers and how Salesforce's platform provides an…

GearsCRM and Vonage Announce Partnership

Today we're excited to announce our partnership with Vonage. Vonage's NewVoiceMedia contact center solution helps companies better serve their customers and prioritize customer experience. With Vonage's NVM solution's tight integration with Salesforce data, our customers will benefit from Gears' expertise in Salesforce consulting and call center operations as we guide…

Career Opportunities at Gears!

It's hard to believe, but we're getting close to the end of 2019, and we are about to wrap up a record year here at Gears. 2019 was our 10th year anniversary and it was a super exciting year for us and we have even bigger plans heading into 2020.…

Fave and Follow 2.0 Major Release

We're excited to announce a pretty major release of the Favorites & Subscriptions App for Lightning Communities.  This time we are rolling out enhancements that deliver popular features requested by customers and throughout the success community and idea exchange that support a wide range of new use cases.   Enable Favorites…

Gears Named a Top 10 Best Small Firm to Work For

For the second time in 3 years, GearsCRM has been named a Best Small Firm to Work For by Consulting Magazine. This year, we are thrilled to have cracked the Top 10! The rankings are based on an annual survey asking employees to rate their satisfaction across six categories: Firm…

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