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GearsCRM and Vonage Announce Partnership

Today we're excited to announce our partnership with Vonage. Vonage's NewVoiceMedia contact center solution helps companies better serve their customers and prioritize customer experience. With Vonage's NVM solution's tight integration with Salesforce data, our customers will benefit from Gears' expertise in Salesforce consulting and call center operations as we guide…

Career Opportunities at Gears!

It's hard to believe, but we're getting close to the end of 2019, and we are about to wrap up a record year here at Gears. 2019 was our 10th year anniversary and it was a super exciting year for us and we have even bigger plans heading into 2020.…

Fave and Follow 2.0 Major Release

We're excited to announce a pretty major release of the Favorites & Subscriptions App for Lightning Communities.  This time we are rolling out enhancements that deliver popular features requested by customers and throughout the success community and idea exchange that support a wide range of new use cases.   Enable Favorites…

Gears Named a Top 10 Best Small Firm to Work For

For the second time in 3 years, GearsCRM has been named a Best Small Firm to Work For by Consulting Magazine. This year, we are thrilled to have cracked the Top 10! The rankings are based on an annual survey asking employees to rate their satisfaction across six categories: Firm…

Lightning Communities: Why Migrate

Community Lightning Experience (LEX) was rolled out two years ago and was touted not only as an improved customer & partner UI, but also as a way to build communities declaratively with more style and overall responsiveness (mobile first!).  While the initial rollout did have some gaps, over the last 2…

Gears Turns 10

Today is the 10th Anniversary of GearsCRM and for the last three weeks - while I tried to figure out this blog - I've been trying to wrap my head around everything that has happened in those 10 years. We definitely started off small - just myself and a plan…

Customer Perspective: Oxford Community Implementation

In today’s post, we’re changing things up a bit and chatting with one of our clients who has seen great success with their Community implementation. Oxford is a leading global search firm that places top talent with clients looking to employ the best teams for their organization. The Challenge Oxford…

Advanced Lead and Case Assignment Rules with Free BREeze

As all administrators know, Salesforce comes with out of the box assignment functionality for Leads and Cases. It's a great feature for those objects, but it's one that hasn't been updated in many years and sometimes you need something more robust or sophisticated to manage your Lead and Case assignments…

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