If you've been in the CRM space long enough, you know that Salesforce has been known to rename products, which can cause some confusion. What's in a name? I'm having flashbacks to high school English class and Romeo & Juliet...ok, really I'm just thinking about Leonardo DiCaprio, who just keeps…
Spring 22 rolled out to everyone last weekend, but we're still working on the last of the write-ups for the release. The Spring releases are always tough to be ahead of with the release notes coming out during the holidays and then things like Super Bowl weekend, etc. take away…
It’s happening; can you feel it? Flow is on the rise and the Spring 22 is full of tasty new features! In our Winter 22 Flow Post, we discussed the Salesforce announcement that Workflow Rules and Process Builders were going away. Salesforce is staying on message and sprinkling that notification…
It's a full-on blizzard over here in New England so I find myself yet again hunkered down in a snowstorm blogging about the Spring 22 release. At least this time I'm in the comfort of my home and didn't need to do a last-minute shopping spree to stock up with…
Its been almost 4 months since I decided to start planning for a new career as an influencer and blogger. Needless to say, it’s been a slow start. Since the announcement of our exciting merge with PixelMedia and Docmation, I’ve decided to lay low. I wouldn’t want to overshadow that…
Last week we dove into all of the Sales Cloud & general enhancements coming with Salesforce's Spring 22 release and as usual, for our next post, we're venturing into the Customer Service side. It's impossible to get all of the different service-related products into one post these days (I guess…
Happy New Year everyone! I hope everyone managed to still see some of their family and friends over the holidays but obviously this was a tough one. Hopefully, everyone is as safe and healthy as possible. I'm looking forward to an exciting 2022 with the hope that some of this…
Last week was a pretty crazy week for me. To start the week, the Jets won in a shocker against Cinci (noted that they crashed back down to reality on Thursday, but if the Jets won twice in one week, I'd be running for the hills fully expecting the end…
GearsCRM joins PixelMEDIA and Docmation to build a combined organization for delivery of a complete ecommerce solution on Salesforce. Pixel and Docmation Continue Focus on Ecommerce with GearsCRM [November 9th 2021] Needham, MA – PixelMEDIA-Docmation, working closely with BV Investment Partners, continues to grow their B2B and B2C ecommerce experience…
Personally, I’ve always taken pride when the topic of remote working comes up in conversation. For the last 8 years (ok, 7, but 8 in January so #closeenough) I’ve really loved telling people how I am so lucky to work for GearsCRM, which has always had a fully remote workforce…
“He likes me, he really likes me!” That’s how I’m feeling now that I have been chosen by our fearless leader to participate in the release blogs TWICE IN A ROW! Guys, is this a thing now? Am I getting ahead of myself? I’m so honored. I promise I won’t…
Salesforce's Winter 22 is almost here - it will start hitting production instances this weekend and wrap up on 10/9. With the release getting close, we're right in the middle of our blog series covering it. Our first post was all about the Sales Cloud and core platform updates. After…
This summer we hosted a great webinar series focused on the issues that are keeping Admins awake at night. The life of a system administrator just gets more challenging as the Salesforce platform expands, and we wanted to highlight the best-of-breed apps and solutions that can help give admins peace…
It’s been a year since our last flow-focused blog post when we talked about the Winter 21 release. At that time, I was excited Flow was being positioned as the go-to automation tool and in the releases since, Salesforce hasn’t let us down. During the Winter 22 Release Readiness Live…
Trying to cover all of the new Winter 22 features in the Service Cloud umbrella with one post has become impossible - or rather, it'd be possible, but it would take me four weekends to write and the blog would scroll down forever. Basically, you have the core Service Cloud…
Hope everyone is having a good and safe summer. Hard to believe next weekend is Labor Day and the summer is almost over. It honestly feels like I just finished blogging about Summer 21 (although I fell 1 or 2 blogs short of my original plan) and here we are…