Thank you to all who joined our Communities webinar on Halloween! If you missed the webinar, we have posted the recording here. We got some *spooktacular* questions in the chat after the demo and we wanted to recap for everyone who made it, or for anyone just now catching up…
Fall is in full effect - the leaves are falling, the weather is getting cold, Halloween is almost here and the World Series just wrapped up, where my beloved Dodgers lost a second consecutive one. Only way to get a little cheerful from that is to dive into Winter 19…
Summer 18 is already out across everyone's instances. We had our upgrade this weekend and we're already setting up some of the new features (as predicted, it's only been 2 days and that scuba-diving bear is already freaking me out when I'm waiting for Lightning to load. He just has…
Welcome to the third post of our four part Salesforce Spring 18 release write-ups. In part one we covered all of the Lightning Sales Cloud, Sales Cloud Einstein and platform changes. Part two was all about Service Cloud and Field Service Lightning. For this part we'll be covering all of…
You've spent a lot of energy, time and money building out your Salesforce Community. As part of that Community, you've worked hard to develop content for your members such as Knowledge Articles, Marketing Collateral, or even static pages that contain important information about your company or Community. Unfortunately, this isn't…
Winter 18 starts rolling out next weekend and we've already covered all of the Sales Cloud and Service Cloud features. This is a huge release in general - the Winter 18 release notes are a massive 575+ pages of new features - but in particular this is a big one…
Hope everyone is having a great Memorial Day weekend. Right after Memorial Day, Summer 17 begins to hit in early June. It's a huge release with a crazy 550 page release notes. As always, we're writing about all of the great features and covered Sales Cloud in Part 1 and…
Spring 17 will be here shortly and the release notes are officially out. This is our final part for our write-up on Spring 17. In our last part we covered all of the Service Cloud features and we started with Sales Cloud in Part 1. In this part we'll be…
We're up to part 3 of 4 of our Winter 17 write-up. Our last post covered a a huge update for Service Cloud while our first part covered Sales Cloud and Lightning Experience. This part will focus on the Collaboration features coming out in Communities and Chatter. For both Communities…
Summer 16 has already been rolled out to half of the instances this weekend with the other half going live next weekend. In Part 3 of our 4 part write-up, we're continuing our deep-dive into the release notes. For this part we are focusing on all of the Collaboration features…
This is part 3 of our 4 part Spring 16 release write-up. In Part 1 we covered the new Lightning Experience features and in Part 2 we focused on Service Cloud. For this part were are going to focus on all of the Collaboration features - mostly updates to Chatter,…
Winter 16 is only a week away, so hopefully everyone is prepped and ready to go for it. Last week in Part 2 of our Winter 16 write-up we covered all of the new Service Cloud features and in our Part 1 we exclusively went over the Lightning Experience and…
It's been getting hot out here in New England, so this new Summer 15 logo is starting to feel really appropriate. I've already had a few ice cream runs, including my favorite spot of all, The Ice Cream Smuggler down in Dennis, MA (coffee heath bar - nothing is better)…
It's 15 degrees in Boston right now and I'm sick of winter already. At least Spring 15 is coming around the corner - and hopefully the real spring behind it. This is the final part of a three part write-up and is focused on the Collaboration features for Spring 15.…
The Winter 15 release notes are out, and we're on Part 3 of our 3 part series detailing the more interesting new features. In Part 1, we discussed the new Winter 15 features for Sales, Salesforce1 and the Platform. In Part 2 we spent some time on all the new…
In Part I we covered the new features in Summer 14 for Sales, Salesforce1 and the platform. For Part 2, we are going to be covering Chatter, Communities and Work.com enhancements. (Just as a reminder, Part 3, will cover Service Cloud.) As always, no particular order to these: Salesforce File…