Winter 16 is only a week away, so hopefully everyone is prepped and ready to go for it. Last week in Part 2 of our Winter 16 write-up we covered all of the new Service Cloud features and in our Part 1 we exclusively went over the Lightning Experience and…
GearsCRM is always looking to add to the team and we are currently hiring multiple positions. We have a small, driven and self-motivated team that likes to work hard but also have fun while doing so. All of our jobs are virtual, work from home positions, with flexible schedules that…
Winter 16 is nearly upon us and Dreamforce is now behind us (although, I'm sure some are still recovering). In Part 1 of our Winter 16 write-up we went into a deep dive of Lightning Experience - the new user interface that is a lot more than just a new…
It's Labor Day weekend, summer is over and Dreamforce is a week away. Leading up to Dreamforce, the Winter 16 release notes have been released and with them is the launch of probably the most hyped feature since Chatter was launched - Lightning Experience. Lightning Experience was announced with a…
If you have a lot of users - either Internal or Community users - and if you have a very active instance of salesforce - you are probably leveraging Public Groups and Chatter Groups extensively. As you create more of these Public Groups or Chatter Groups, it becomes tougher and…
We’re very excited to announce our latest release of BREeze – BREeze 3.0. When we launched BREeze over two years ago, the vision was to provide a Salesforce rules engine platform that could assign any field on any object at any time. Our original vision was to simply extend the…
If you're a power administrator of salesforce, you're probably already close to hitting your workflow limits on an object - or maybe even already hit it and been getting creative trying to get around these limits. One of the things we've found is that customers with lots of workflows typically…
Salesforce's ability to easily add new custom objects is one of its strongest features. For the most part, the custom object has all of the functionality you have on standard objects - in some cases even more - such as Workflow, Custom Fields, Reporting, etc. Unfortunately one feature that is…
It's been getting hot out here in New England, so this new Summer 15 logo is starting to feel really appropriate. I've already had a few ice cream runs, including my favorite spot of all, The Ice Cream Smuggler down in Dennis, MA (coffee heath bar - nothing is better)…
It's time for yet another salesforce release and the Summer 15 release notes are now available to review. In Part 1, we covered all of the new features around Sales Cloud, salesforce1 and the platform updates. In this part we are going to cover all of the Service Cloud enhancements…
It's time for yet another salesforce release and the Summer 15 release notes are now available to review. This is another big release - especially some of the Service Cloud features - and includes some of the remaining items that were shown off at Dreamforce but haven't been released yet.…
Process Builder is one of the most exciting new administrator tools that salesforce has released in years. As many of you know, Process Builder was released in beta for Winter 15 and will soon be generally available in Spring 15. As we'll detail below, Process Builder really expands what an…
When we wrote Part 1 of our Spring 15 write-up, the salesforce1 part of the release notes were not available yet. They just came out, so we're doing a bonus post just to cover all of the new Spring 15 features for salesforce1. Just a reminder on the original 3…
It's 15 degrees in Boston right now and I'm sick of winter already. At least Spring 15 is coming around the corner - and hopefully the real spring behind it. This is the final part of a three part write-up and is focused on the Collaboration features for Spring 15.…
As the first big storm of the year is hitting a lot of the north, Spring 15 is coming around the corner. This is part two of a three part write-up and is focused on the Service Cloud features for Spring 15. The parts of the full write-up are broken…
I spent Christmas Eve pouring over the new Spring 15 release notes thoroughly enjoying my first Christmas present of the season. Does that make me a little odd? Possibly, but why else would salesforce release these on Christmas Eve unless they knew there were a large group of people like…