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RPA for Service Cloud Q&A

Thanks to everyone who joined our webinar, RPA For Salesforce Service Cloud. For those of you who missed it, you can watch the recording here. We received some great questions and couldn't get to all of them live during the session, so we wanted to publish a follow-up post with…

GearsCRM Response to Covid-19

The global coronavirus pandemic is truly unprecedented, and the effects are being felt in all areas of our daily lives, from personal to professional. Our thoughts are with everyone who is impacted by this virus, both directly and indirectly, and we are wishing anyone who is sick a speedy recovery.…

Spring 20 Release

Salesforce Spring 20 Features – Communities & Quip

Spring 20 is getting close and there's a ton of new features in it. In Part 1 of our Spring 20 write-up we covered all of the Sales Cloud features (including a bunch of free Einstein!) and in Part 2 we covered all of the Service Cloud and Field Service…

2020 Career Opportunities at Gears

2020 is here and each New Year brings a lot of resolutions and new goals for folks to embark on. Companies normally aren't much different and here at GearsCRM we have an exciting year ahead of us. We had a great 2019: our 10th year anniversary, being named in the…

Service Cloud: It’s not always just about Customer Service

Anyone that reads our blogs on a regular basis knows that Service Cloud is my favorite cloud and is near and dear to my heart. I love all of the different use cases of how our customers provide incredible service to their own customers and how Salesforce's platform provides an…

Career Opportunities at Gears!

It's hard to believe, but we're getting close to the end of 2019, and we are about to wrap up a record year here at Gears. 2019 was our 10th year anniversary and it was a super exciting year for us and we have even bigger plans heading into 2020.…

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