As I mentioned in our part 1, we're a little late with the write-ups this release due to Labor Day and then our Gears Annual Company Meeting. We're typically ahead of the release, but this weekend the last of the instances were updated and everyone is now on Winter 20.…
A bit of an international edition for this one, as I'm up in Toronto for the weekend and writing it on the road. I had the awesome pleasure of seeing Thom Yorke live up here on Friday and I'm still dancing in my head to those tunes so I'm ready…
Winter 20 is coming right around the corner and I am super late with these blog posts. The main reason I'm late is last week we had our annual company meeting for 2019 up in Ogunquit Maine. At Gears, these company meetings are a big deal. As a fully virtual…
Today is the 10th Anniversary of GearsCRM and for the last three weeks - while I tried to figure out this blog - I've been trying to wrap my head around everything that has happened in those 10 years. We definitely started off small - just myself and a plan…
Sorry for the delay in getting to part 3 of our Salesforce Summer 19 release write-up. I had some international travel the last two weekends and was able to spend some time pub crawling around London and then this past weekend was actually up in Montreal with the family. I'm…
As all administrators know, Salesforce comes with out of the box assignment functionality for Leads and Cases. It's a great feature for those objects, but it's one that hasn't been updated in many years and sometimes you need something more robust or sophisticated to manage your Lead and Case assignments…
Gorgeous day out here in New England (finally) and it makes you actually feel like summer truly is around the corner. Right along with the real summer is the Summer 19 release which is another big one. In our first post, we covered all of the Sales Cloud, Sales Cloud…
May the 4th be with you! I feel like the last week has been geek heaven. I can't remember a better geek weekend then last weekend with both Endgame and Game of Thrones's Battle of Winterfell both dropping - and neither disappointed. To add to it I spent most of…
GearsCRM will now offer consulting services to Conga customers, incorporating Conga Composer, ActionGrid and Conga Contracts into industry leading Salesforce solutions Conga, an application provider for companies looking to automate and enhance their business productivity through end-to-end Digital Document Transformation, today announced that GearsCRM, a Gold Salesforce Partner and a…
Up here in New England, we're getting our first real snow of 2019. It isn't quite the snowmaggedon they were predicting, but it's still enough that the only reason I'm going outside is to shovel and to convince my dog to go to the bathroom. Perfect day to play some…
Hope everyone had a terrific New Year. 2019 is already shaping up to be an exciting year in the Salesforce world and Spring 19 is a big part of it. We covered the Sales Cloud, Einstein Sales Cloud and Platform changes coming in our first post and it was clear…
Happy Holidays everyone. I hope you had a nice relaxing holiday these past few weeks and that you're about to have a terrific New Year. The last couple of years, the Spring release notes have been coming out right before Christmas and this year was no different as they came…
Happy New Year! Gears is ending 2018 with a ton of momentum and we're looking to start off 2019 with adding to the team across multiple career opportunities. 2019 is looking like it's going to be a huge year for us as we continue to expand across multiple clouds. For…
Most people haven't put a ton of thought into Salesforce profile pictures. Salesforce Administrators are certainly not "most people" and they tend to put a little more thought into it... but even then, not all of them have spent much time thinking about them. For the most part, your users…
Fall is in full effect - the leaves are falling, the weather is getting cold, Halloween is almost here and the World Series just wrapped up, where my beloved Dodgers lost a second consecutive one. Only way to get a little cheerful from that is to dive into Winter 19…
Winter 19 is out to the last of the instances with this weekend's releases, so everyone can now get at all of the features. Normally by now we've already finished our release write-ups but I had a ton of travel with Dreamforce (which unfortunately wipes out most of two different…