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GearsCRM has developed several applications over the years to help support our implementations. Below are some of the most popular applications that we’ve seen our customers request most frequently. All of the applications we develop are built on the force.com platform.

BREeze (Business Rules Engine) is a dynamic rules engine that allows you to develop a rules set that can assign any field (or fields) on any object at any time. BREeze takes the concept of the standard Lead and Case Assignment rules and extends across all of Salesforce.

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GearsDataMask simplifies compliance by auditing for Personally Identifiable Information and updating existing data in your Salesforce instance, as well as monitoring incoming data and automatically masking sensitive information.

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Often, the first visit to a new Community is easy, but subsequent visits are harder to earn. Drive adoption by improving Community User experience with the ability to favorite key records for easy access and follow important knowledge articles to receive automatic update alerts.

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PinPoint leverages Salesforce’s SOS product to provide your call center agent’s with the capability to see what your customer’s issue is. Instead of having your call center agents struggle to diagnose or even identify issues over a phone conversation, give them a 2-way camera with your customer to allow them to actually see the equipment and issue.

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