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About Gears

GearsCRM helps companies improve their overall business processes through smart, practical use of technology. With our unique combination of in-depth business experience and technical know-how, we deliver expert guidance in the application of the right tools for each organization’s unique challenges. We partner closely with our clients to understand their exact needs and provide them with expert solutions through our Salesforce, Emerging Products, and Integration practices.

Benefits include working from home on a flexible schedule, health, dental, vision, short- and long-term disability, life insurance, flex spending, 401K, generous paid time off.

Job Summary

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test. The role will also help to establish QA standards, work with contractors and offshore teams to provide support, direction, and ensure work meets the standards established and the requirements desired.

We work from home on flexible schedules, collaborating to solve complex problems for great clients. Benefits include health, dental, vision, short and long term disability, life insurance, flex-spending, 401K, generous paid time off, and the satisfaction of delivering expert Salesforce solutions on a daily basis.

Responsibilities

  • Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.
  • Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.
  • Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
  • Lead and mentor QA team members, as well as manage outside contract testers.
  • Develop and execute test cases, scripts, plans and procedures (manual and automated).
  • Diagnose defects and track them from discovery to resolution.

Desired Experience

  • 7+ years experience in the software quality field including prior hands-on quality engineering experience.
  • 3+ years experience with Test automation tools and development
  • 3+ years experience with testing Salesforce
  • Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
  • Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity)
  • Understanding of existing QA best practices and methodologies to design, implement and automate processes.
  • Experience coordinating with external QA resources.
  • Detailed and effective written communication skills for documenting the features tested and bugs found.
  • Highly organized, detail oriented, extremely responsive and able to prioritize a large number of tasks.
  • Self-motivated, works well independently and with others.

Please email us at jobs@gearscrm.com and include your resume if you’re interested.

GearsCRM is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.

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