SERVICES
GearsCRM provides salesforce.com consulting for companies that are serious about CRM. You can leverage our deep expertise in Salesforce.com to improve your business's bottom-line performance. Using Salesforce.com as the foundation, we'll help you build streamlined processes that work together smoothly. We'll enable your Sales, Marketing and Services teams to greatly improve their productivity and effectiveness through more efficient information sharing.
Following are descriptions of the primary services we offer.
New Implementation / Migrations
Considering a new CRM system or looking to migrate to an on-demand solution? Salesforce.com is the leader in on-demand CRM and GearsCRM can help you get there. We will map out your business processes to salesforce.com and have you up and running in no time.
The GearsCRM team knows what it takes to get new implementations right. Our experience and familiarity with best practices lets us steer you in the right direction and avoid common pitfalls.
And for migrations, we know how minimize risk. We'll first determine how your old system fell short and address those issues head on. Then we'll safely and securely transfer your data into the new environment and make sure that all your systems are 'Go.'
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Salesforce Automation (SFA) / Sales
Sales force automation - the systematic tracking of contacts with prospects and customers - is at the core of any ssuccessful CRM roll-out. GearsCRM has years of experience with opportunity and forecast management. Improve your pipeline and forecast accuracy, business intelligence and account management without adding a burden to your sales force.
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Marketing / Email Marketing
From email and Web marketing, to lead qualification and scoring, to transitioning a successfully nurtured lead to sales, GearsCRM has worked extensively with Marketing Automation. Don't let gaps between your marketing and sales operations hobble your efforts. We can help you to implement the missing pieces to your marketing process, including the integration of third-party email solutions. GearsCRM can set you up with the closed loop marketing system you've been after.
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Customer Relations
Improve your customer relations by having a crisp CRM process that is focused on your customers' needs. GearsCRM can help identify and implement ways to improve case management such as Salesforce.com's self-service portal or email/web to case functionality along with internal automation like case queues and escalation alerts.
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Data Management
The success of your CRM implementation is completely dependent on the quality of your data. GearsCRM takes data management very seriously. With our hands-on knowledge of how data flows through Salesforce.com, we can help you keep your data accurate and clean. We can implement data cleansing or de-duplication solutions as well as quality control checks within salesforce.com. We are also available to help with any data migration or cleansing project you need to accomplish.
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