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GDPR Compliance in Service Cloud

GDPR is fast approaching and it is going to have an impact on nearly every organization. The question really is - will that impact be general confusion and sometimes chaos on exactly how a company is responding to GDPR or will the impact be a meaningful and thought-out plan of…

Salesforce Spring 18 Features – Flow (Visual Workflow)

This is the fourth and final part of our Spring 18 write-ups. As a quick reminder, we covered Sales Cloud in our first point, Service Cloud and Field Service in our second and then Communities in our previous post. Lately, our last post has touched on a floating topic. For…

Gears 2018 Hiring

  • December 26, 2017
  • Jobs

Happy New Year! Gears is starting 2018 with a big push to try and fill multiple positions. For those of you that don't know us, we are a Gold Partner of Salesforce based outside of Boston. We're a virtual company, so every position is a work from home position and…

Make Your Salesforce Community Stickier with Fave&Follow

You've spent a lot of energy, time and money building out your Salesforce Community. As part of that Community, you've worked hard to develop content for your members such as Knowledge Articles, Marketing Collateral, or even static pages that contain important information about your company or Community. Unfortunately, this isn't…

Salesforce Winter 18 Features – Field Service Lightning

As of this weekend, Winter 18 is live and everyone is able to get at the packed release. We're on our last post covering the Winter 18 features and in this one we'll be doing a special focus on all of the Field Service Lightning features. Just as a reminder,…

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